QA & Operations

Maximize your OTT performance with our QA & Operations services, including 24/7 support, maintenance, and testing on over 100 TV and 50 mobile devices.

Quality Assurance & Operations

As the OTT landscape continues to evolve with new solutions, devices, platforms, and rising user expectations, delivering a seamless experience has never been more important. Providers must navigate a complex landscape of new releases, platform updates, evolving compliance regulations, and ever-increasing user experience demands. 

We understand these challenges and offer state-of-the-art quality assurance and operations services to ensure your content reaches your audience flawlessly. Our QA team ensures throughout the entire software and product lifecycle that the software meets the desired requirements and defined specifications, functions reliably, and thus offers a seamless and high-quality user experience across all platforms. 

Whether you're launching a new application, optimizing an existing service, or maintaining daily operations. Qvest provides the expertise and infrastructure to keep you ahead of the competition. As an external service provider, we also help improve the services of other providers. 

One of Europe's largest TV test labs

We operate one of Europe’s largest TV test labs, providing comprehensive device coverage and state-of-the-art test infrastructure. Our maintenance includes deployment, configuration, monitoring, maintenance, scaling, troubleshooting, incident management, change management, and security management. We provide an unparalleled testing environment covering all major devices and ecosystems:

  • Connected TVs (CTVs) / Smart TVs: Over 100 devices from leading brands, spanning various models and OS versions from 2011 onwards.
     
  • Mobile Devices: A diverse selection of more than 50 smartphones and tablets for extensive testing.
     
  • OTT TV Platforms: Full access to the most popular streaming platforms, including Android TV, Apple TV, Fire TV, Roku, MagentaTV Stick (G1), Sky devices (all generations), and Vodafone platforms such as Horizon/Unitymedia.
     
  • Smart TV Platforms: Comprehensive support for Tizen, WebOS, Philips (WhaleOS, Titan OS), Panasonic (MyHomeScreen, FirefoxOS, Viera), Vidaa, Tivo, Foxxum, Netrange, and more.
     
  • HbbTV: Industry-leading expertise covering all HbbTV versions, from V1.0 to the latest V2.0.4. 
01
Thorough Functional Tests 

Through feature acceptance tests during the development process, as well as regression and stress tests before and after releases, we verify all functionalities and interactions within the app. This shortens time-to-market, enhances user experience, and reduces costs in the long run. 

02
Performance Optimization 

The performance of the app — including load times, responsiveness, and resource usage — is a key factor for customer satisfaction. Through our performance tests, we continually optimize these aspects. Thanks to the broad range of devices covered by our test lab, we provide our partners with precise and reliable results, giving them a competitive edge, especially when they have a large device reach. 

03
Multimedia Quality Assurance 

Our QA focuses on the quality of all web, mobile, smart TV, and HbbTV app content, including UX, image quality, audio playback, and streaming stability. We offer our clients reliable and solid results thanks to our optimal test infrastructure. 

04
Accessibility and Inclusivity 

Providers in Europe are obligated to make apps fully accessible. We are well-versed in the standards for accessibility and ensure full accessibility of apps. More information on accessibility and an optimal Gen-AI workflow for this challenge can be found here. 

05
Security and Data Protection 

Our QA includes security tests and tools for compliance with data protection regulations, ensuring that users' personal data is adequately protected. 

06
Cross-Device Synchronization 

Since smart TV apps are also used on mobile devices, we ensure that apps seamlessly sync between different devices and that all user data and settings are correctly transferred. The QA process checks whether features work as intended and ensures a consistent UX across all devices. 

07
Cost Efficiency 

Identifying and fixing issues early in the development cycle is more cost-effective than addressing them after the app’s release. We help save both time and resources. 

08
Competitiveness 

In a crowded market where numerous software solutions vie for attention, ensuring an app function smoothly is critical to remaining competitive and retaining a loyal user base. Through testing at all stages (component tests, integration tests, system tests, and acceptance tests), as well as sanity checks in operation and regression testing in all iterations, we ensure the app’s efficiency and reliability before and after launch, addressing bugs early on. 

Test Automation – Efficient Quality Assurance through Automation

Effective test automation significantly enhances the quality, speed, and cost efficiency of QA processes. We rely on a comprehensive testing strategy with automated end-to-end tests. Our QA experts utilize state-of-the-art test automation tools across different platforms: Web, Mobile, Webdriver, Playwright, Cypress, Selenium, Appium, Android Studio, Smart TVs, Set-Top Boxes & OTT Sticks.

Our testing methods follow the test pyramid to enable a structured and cost-efficient quality assurance process: 

Code Level: Unit tests isolate and efficiently verify individual functions.

API Level: Integration and system tests ensure that all interfaces work seamlessly and guarantee optimal performance. 

GUI Level: End-to-end tests simulate user interactions and monitor the system’s overall availability and speed. Automated End-to-End Testing for TV, Mobile, and Web.

We continuously refine our approach with AI-powered automation and structured testing to enhance reliability and efficiency. This ensures seamless performance for your streaming services and OTT applications, driving user satisfaction and competitiveness.  

The Smart Test Automation Tool for TV & OTT

For automated testing on Smart TVs, STBs, and OTT sticks, we use Suite.st - a powerful platform for remote access, test execution, and log analysis. This enables a scalable and reproducible test strategy, ensuring cross-platform quality directly on end devices. 

HbbTV-Testing

Our test center offers comprehensive HbbTV testing capabilities in a controlled test environment. We regularly update our device collection with the latest TV sets and keep our test infrastructure state-of-the-art. 

We offer specifically for HbbTV testing: 

  • 100 HbbTV devices from various brands, models, and OS versions since 2011.  
  • Access to TV providers with numerous footprints. 
  • Coverage of all HbbTV versions from V1.0 to the latest V2.0.4  

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