A future signpost for life sciences

In a comprehensive AI transformation project, Masco Group has identified and evaluated more than twelve use cases for Generative AI in collaboration with us. An insight into the complex process of AI transformation. 

AI transformation at Masco Group

At a time when digital innovation is the difference between success and stagnation, Masco Group, a leading company in the life sciences industry based in the Milan area, has taken a visionary step into the future. Together with us, Masco Group’s global team has identified, intensively tested, and strategically evaluated specific AI use cases – always intending to raise efficiency to a new level. 

Innovate together

This project was realized by the Qvest subsidiary HYVE, our leading foresight & innovation company. To find out more about our co-creation capabilities, visit www.hyve.net

Motivation & goal setting

Today, generative artificial intelligence (GenAI) is a decisive factor in remaining competitive in various industries. The Masco Group recognised early on the need to evaluate potential applications and gain concrete experience within the global team. The aim was to increase efficiency and develop an effective AI strategy that would ensure both short-term success and long-term improvements. 

Our approach

The initial project phase focused on sensitizing and training employees. We used a multi-stage program consisting of: 

  • Introductory webinars on GenAI
  • Interactive workshops for the development and prioritization of use cases
  • Co-creation sessions to define specific AI-supported workflows  

Through a cross-company webinar and interactive workshops, we imparted fundamental knowledge about AI and GenAI. In co-creation sessions, the participants developed a deep understanding of the possible applications of GenAI in four key business functions: Sales & Marketing, Human Resources, Project Management and Engineering. 

In collaboration with Masco Group executives, our AI experts identified potential use cases for AI in these functions and prioritized them according to impact, effort, and scalability.  

After carefully researching and evaluating suitable platforms and solutions, we launched a test phase so that users could gain first-hand experience with the applications. The steps included: 

  • Identification and selection of promising AI tools and solutions
  • Implementation of pilot projects to test applicability
  • Evaluation of the tested AI tools based on the experiences of the test phase
  • Development of strategic recommendations for dealing with AI workflows

The outcome

Through the collaboration, we enabled Masco Group to gain experience with AI solutions relevant to the company, derive realistic implications for its daily business, and develop a strategic response. In doing so, the company benefited from our relevant project experience in AI empowerment and our extensive AI expertise. 

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